January 1, 2020
Right Angle Solutions, Inc. and its Group Companies (collectively “Right Angle Solutions, Inc.”, “we”, “us”, and “ours”) is committed to protecting your privacy. This Privacy Notice (“Notice”) describes how Right Angle Solutions, Inc. processes Personal Data in its capacity as a controller (i.e. Right Angle Solutions, Inc. decides what Personal Data is collected and what it is used for) or processor (i.e. Right Angle Solutions, Inc. only processes the data as per the controller’s instructions), as the case may be. This policy is applicable to Right Angle Solutions, Inc. Products (web platform Android applications and mobile applications) and to Right Angle Solutions, Inc. public website www.rightspotsol.com. In this policy the term “Website” shall have the same meaning as defined in the Terms of Service(“Terms”). It also describes your choices regarding use, access and correction of your Personal Data.
WHOM DOES THIS NOTICE APPLY TO?
This Notice applies to (i) entities or individuals, excluding End-Users and Users, who have subscribed to our Service(s) and have agreed to the Terms (hereinafter referred to as the “Customer”) and (ii) individuals (“Individuals”) from whom Right Angle Solutions, Inc. collects data as a controller as specified below.
WHAT DATA DOES RIGHT ANGLE SOLUTIONS, INC. COLLECT AND WHY?
A) Data we collect and process for our own purposes: Collected Data
When you visit our Websites or participate in Right Angle Solutions, Inc.’s events, Right Angle Solutions, Inc. may collect information, which may include Personal Data, from Individuals as set forth below (collectively referred to as “Collected Data”). For the purposes of General Data Protection Regulation (GDPR), Right Angle Solutions, Inc. shall be the controller for the Collected Data – this means that Right Angle Solutions, Inc. decides what Collected Data is processed and why.
WHEN DOES RIGHT ANGLE SOLUTIONS, INC. PROCESS COLLECTED DATA?
1) Sign-up, billing and Account information.
When you subscribe and sign-up to any of our Service(s), we may collect your (i) contact information such as name, e-mail address, mailing address, IP address, geographic location, or phone number of the Account admin; (ii) billing information, such as credit card number and billing address; (iii) name and e-mail address when Account admin/Agent(s) provide feedback from within the Service(s); and (iv) unique identifiers, such as username, account number or password.
Subject to this Notice and the Terms, we will use such data, including without limitation, to (i) provide you the Service(s); (ii) send you communication from the Service(s); (iii) assess needs of your business to determine or suggest suitable Service(s); (iv) send you requested information about the Service(s); (v) respond to customer service requests, questions and concerns; (vi) administer your Account; (vii) send you promotional and marketing communications (where you have requested us to do so); and (viii) facilitate your transactions with other users when you use our Service(s).
When you attend an event conducted by Right Angle Solutions, Inc. lncuding webinars or seminars, we may collect your contact information such as name, e-mail address, designation and company name.
Subject to this Notice, we will use such data, including without limitation, to (i) assess needs of your business to determine or suggest suitable Service(s); (ii) send you requested information about the Service(s); (iii) send you promotional and marketing communications (where you have requested us to do so); and (iv) respond to your questions and concerns.
We may post your testimonials/comments/reviews on our Websites which may contain your Personal Data. Prior to posting the testimonial, we will obtain your consent to post your name along with the testimonial. If you want your testimonial removed, please contact us at firstname.lastname@example.org .
4) Mobile Applications.
When you download, install and use our Mobile Applications, we automatically collect information on the type of device you use, operating system version, and the device identifier (or “UDID”).
We use mobile analytics software to allow Us to better understand the functionality of our Mobile Software on your phone. This Software may record certain information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the Mobile Applications.
5) Improving and enhancing our Service(s).
You expressly authorize us to process the Service Data in our systems to (i) provide, improve, enhance, support and operate the Service(s) and its availability; (ii) develop new products and services; and (iii) compile statistical reports and record insights into usage patterns.
B) Data we process on behalf of our Customers: Service Data
We acknowledge that you have the right to access your Data. Right Angle Solutions, Inc. has no direct relationship with the individuals whose Data it processes. If you seek access to, or wish to correct, update, modify or delete Personal Data (hereinafter referred to as a “Request”) which is part of the Service Data and processed by us on behalf of our Customer or if you are an End-User of one of our Customers and would no longer like to be contacted by one of our Customers that uses our Service(s), you should direct your query to our Customer i.e, the controller. if requested to remove data, We will respond within a reasonable timeframe.
If you are a Customer of our Service(s) and wish to raise a Request on behalf of your Users and End-Users in connection with Service Data, you may raise a ticket on the support portal.
. HOW DOES RIGHT ANGLE SOLUTIONS, INC. KEEP DATA SECURE?
We use appropriate technical and organizational measures to protect the Personal Data that we collect and process. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data.
While information security risks are always evolving, so are the controls. The controls, so implemented, are periodically reviewed as part of internal and external audits. If you have questions about the security of your Personal Data, please contact us immediately as described in this Privacy Notice.
If you are our Customer, we will send you announcements related to the Service(s) on occasions when it is necessary to do so. For instance, if our Service(s) is temporarily suspended for maintenance, we might send you an e-mail. Generally, you may not opt-out of communications which are not promotional in nature. If you do not wish to receive them, you may deactivate your Account.
RETENTION OF DATA
If you wish to request that we no longer use your Collected Data, please contact us at support@Right Angle Solutions, Inc..com.
Data contained in the Service Data is retained and deleted in accordance with the Term & Conditions of Use.
Notwithstanding the foregoing, we will retain Collected Data and Service Data as necessary to comply with our legal obligations, for litigation/defense purposes, maintain accurate financial and other records, resolve disputes, and enforce our agreements.
Amendments to this Notice will be posted to this URL and will be effective when posted. If we make any material changes, we will notify you by means of a notice on this Website prior to the change becoming effective and if you are our Customer, via e-mail (specified in your Account). You should frequently visit this Notice to check for amendments. Your continued use of our Websites or the Service(s) following the posting of any amendment, modification, or change to this Notice shall constitute your acceptance of the amendments to this Notice. You can choose to discontinue use of the Websites or Service(s), if you do not accept the terms of this Notice, or any modified version of this Notice.
We reserve the right to disclose your personal data contained in Collected Data and Service Data as required by applicable law, in response to lawful requests by public authorities, including meeting national security or law enforcement requirements and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process served on us. Collected Data and Service Data will also be shared between our Group Companies for the activities permitted under the Terms and this Notice.
In the event Right Angle Solutions, Inc. goes through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, Customer’s Account, Collected Data and Service Data will likely be among the assets transferred. A prominent notice will be displayed on our Websites to inform you of any such change in ownership or control and Customers will be notified via an e-mail from email@example.com .
CONTACTING RIGHT ANGLE SOLUTIONS, INC.
If you have any questions about this privacy notice or your dealings with the Right Angle Solutions, Inc., you can contact us at firstname.lastname@example.org, or via postal mail at Right Angle Solutions, Inc., 710 Harbortown Blvd, Perth Amboy, NJ 08861 with a copy to email@example.com.